Why Intuition in Business Drives Success in the AI Era
September 6, 2024
Imagine standing at a crossroads, faced with a critical decision, and no clear path forward. You’ve reviewed the data, consulted the experts, and still, the answer feels just out of reach. Then, seemingly out of nowhere, clarity emerges—a quiet nudge, a spark of certainty. That’s the power of intuitive decision-making, and it’s a skill every leader can and should harness.
What Is Intuitive Decision-Making?
At its heart, intuitive decision-making is about trusting the wisdom that lives beneath the surface of your conscious mind. It’s not magic or guesswork—it’s your brain drawing on years of experience, knowledge, and subtle patterns you may not even realize you’ve absorbed. While it can seem intangible, intuition is a very real tool, proven to guide some of the world’s most accomplished leaders through complexity and uncertainty.
The Three Pillars Of Intuitive Decision-Making
The intuitive decision-making model has three pillars that enable optimal decision-making: rational analysis, intuitive decision-making at the level of the personal subconscious and intuitive decision-making at the level of the universal unconscious.
First, rational analysis, traditionally taught in business schools, uses logical reasoning and empirical data to assess situations and outcomes. Rational analysis includes operations research, technical analysis in finance and market research.
Second, the personal subconscious taps into an individual’s internal reservoir of experiences, emotions and know-how based on experience. It enables swift, instinctive judgments. The internal wisdom that makes accurate decisions in small amounts of time comes from pattern recognition based on business experience.
Third, the universal unconscious is the midwife that gives birth to innovative breakthroughs. Einstein’s visual thought experiments in which he rode in a train at the speed of light and Nikola Tesla’s invention of AC electricity are examples.
From Questions To Breakthrough Insights
The journey of intuitive decision-making begins with asking the right questions. When faced with operational challenges, the best decision-makers examine the data. They pause to recognize emerging patterns in their industry and market. When innovation calls, they open themselves to sensing new possibilities. The solutions to their questions are embedded in their years of practical experience and brought to life by unconscious insight.
In his book The Art of Thought Graham Wallas, co-founder of the London School of Economics, argues that the creative process occurs in four stages: preparation, incubation, illumination and verification. The chief creative task for leaders is to ask the right questions in the preparation stage. Few innovators achieve the intensity and scope of innovation that Nikola Tesla did, but innovators like Henry Ford, Bill Gates, Elon Musk and Steve Jobs talk freely of the role of business intuition in their breakthroughs, especially in the illumination and verification stages.
Intuitive Decision-Making As A Competency
Development of the intuitive decision-making competency includes the following steps:
- Giving yourself physical and emotional space and time.
- Building ideas on the ideas of others.
- Opening to playful questioning.
- Allowing inner wisdom access.
- Assessing the answers rationally.
- Selecting the optimal solution.
- Implementing and monitoring.
Questioning can be viewed as a laser, and when in an intuitive state, the laser becomes sharp and able to pinpoint optimal solutions. One of many ways to develop this competency is Koberg and Bagnall’s morphological forced connections method. The morphological forced connections method involves mentally combining unrelated constructs to create unexpected ideas. Temporarily suppressing our rational thought and imposing randomness supercharges unconscious processes.
For more on this topic, visit the original article on the Forbes Coaches Council website.
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